4/23/08

Agh... Newest Update on the Incoming Products

We are sad to tell you that it's going to take a lot longer than we expected for the incoming ocean cargo to arrive at our warehouse due to delay in customs clearance.
Everyone at Ichiban Kan is shocked as much as you are. :(
It could take up to one month...

We will surely keep you updated on this.
Thank you so much for your patience!

4 comments:

Anonymous said...

Aw, that's disappointing but I'm willing to wait (like I have a choice *laughs*).

I've made and received one order from Ichibankanusa.com so far and it was a very positive experience.
Your prices are fabulous, the email customer support was courteous and the order arrived quickly and in very good condition.

I'm looking forward to shopping with Ichbankanusa.com again.

Thanks,
JO

Jenn said...

That is unfortunate! Customs can be a big hassle at time, but all we can do is wait.

Thanks for letting us know. I hope this doesn't happen with more of your stock. Talk about a headache!

I've also received a previous shipment for Ichibankan and I have to say the service and prices were great. Thanks for everything you offer us!

mxhashim said...

Thank you for letting us know. I imagine I speak for a number of people who understand hassles and appreciate the honesty involved in posting that information. You have a very appreciative, happy internet public and we're just glad the online store is open!

M.

Sile said...

Like others have said, we're very grateful for the service you are providing us!

I do have an inquiry: will you be restocking the animal click two tier bento boxes? I had planned on getting a set of those as a present for a friend who I'm visiting over the summer, as well as a set for myself, because they're so cute!! I hope the answer will be yes! :)