11/24/08

Out of Control Blown Up Images

We started seeing very large images at random on our web store on Wednesday, although the image setting had been kept the same since the store opened in last April. We haven't utilized any irregular digital camera features, either.

Initially the problem was only seen in some of the new items. We immediately contacted the tech support and a support person asked us to change the setting a bit, which adversely resulted in many more huge images... *sigh*
We went back to the original image size setting and hoped that the system was whimsically and temporarily going nuts. However, as you can see, there are a lot of blown-up images.

The e-commerce service provider has just acknowledged that this is a defect and their quality assurance team is working on it.

We sincerely apologize for the ugly appearance and thank you for ordering with Ichiban Kan under this circumstance.

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In the meantime, get ready for Ichiban Kan's Black Friday Special!

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